We’re here, human to human.

Every shirt is printed for you, so most orders print in 2–5 business days and arrive in 5–10 days. Tracking lands in your inbox the moment it ships. No tracking after 7 days? Email us your order number and we’ll chase it down.

Because your fortune exists exactly once, we can’t exchange sizes after printing. Email us within 2 hours of ordering and we’ll try to change it before it goes to the printer.

Email info@fortunecookieshirt.com within 30 days of delivery with your order number and a photo. We’ll reprint your exact fortune and lucky numbers, free, or refund you in full. Your choice.

Printing starts fast. If your order hasn’t entered production yet, we’ll cancel it and refund every cent. Email us as soon as you can, ideally within 2 hours of ordering.

Email us right away with the correct address. If the order hasn’t shipped, we’ll update it. If a package is returned to us because of an address error, we’ll reship it for the cost of postage.

If tracking says delivered but it isn’t there, check with neighbors and your carrier first, then email us. We’ll work with the carrier and make it right.

Codes are entered on the checkout page and can’t be added after purchase. If one failed at checkout, email us your order number and the code.

Your claimed fortune lives on your registry page at fortunecookieshirt.com/f/your-edition-number. Can’t find it? Email us the address you ordered with.